Frequently Asked Questions
Everything you need to know about gear, shipping, and the Infamous lifestyle.
How long does shipping take for Infamous Paintball orders?
Most orders are processed within 24-48 business hours. Domestic shipping within the US typically takes 3-5 business days, while international shipping times vary based on location and customs processing.
What is your return policy for markers and gear?
We offer a 30-day return policy for unused, unopened items in their original packaging. Please note that for safety reasons, used markers or items that have been gassed up cannot be returned.
Do you offer international shipping to Europe and Asia?
Yes, we ship our premium paintball gear worldwide. Shipping costs and import duties are calculated at checkout based on your specific country and the weight of the package.
Are Infamous products covered under warranty?
Absolutely. All Infamous-branded products carry a manufacturer's warranty against defects. For third-party markers and loaders sold on our site, the warranty is handled directly by the respective manufacturer.
How can I track my order once it has been placed?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Shop Pay and Sezzle for larger gear purchases.